Workbelt Automation Inc. · Last updated July 25, 2026
Workbelt Automation Inc. (the “Company”, “we” or “us”) operates Workbelt, an AI-powered operations and customer engagement platform for small and medium home service businesses, including flooring and coatings, cleaning, plumbing, electrical, landscaping and HVAC.
This policy explains how we collect, use, store, share and protect information. It applies to our website at workbelt.co, to the Workbelt application and to every other service we provide through them (together, the “Service”). It should be read together with our Terms of Use.
By creating an account or submitting information through the Service you agree to this policy. If you have questions before doing so, email us at privacy@workbelt.co.
Workbelt is business software, so it is important to separate two things:
When you create an account and use the Service, we collect:
You may decline to provide some of this information, in which case parts of the Service may not work.
We do not buy personal information from data brokers, we do not build advertising profiles, and we do not sell personal information to anyone, under any circumstances.
Workbelt sets only strictly-necessary cookies. There are no advertising cookies, no cross-site tracking pixels, and no third-party ad networks:
Your browser can refuse cookies, but the Service cannot keep you signed in without the session cookie. If we ever introduce analytics, we will update this section and ask for consent first.
We use the information described above only to:
We may produce aggregated statistics that cannot identify you, your business or any individual, and use them to understand and improve the Service. We do not use your workspace data to advertise to you or to anyone else, and we do not use it to train general-purpose AI models.
Workbelt uses AI to triage incoming leads, draft replies for your approval, and build draft quotes from your price book. To do that, the relevant content is sent to our AI provider for processing: the text of the message being handled, the related job and pricing details, and — where the feature relies on them — a small number of photos your customer sent.
We share information with the providers below strictly so they can perform services for us, under contracts that limit them to that purpose. We do not sell personal information and we do not share it with advertisers.
Each of these providers has its own privacy policy, which we encourage you to review. Connecting an optional channel is your choice, and you can disconnect it at any time in Settings.
Connecting a Google account is optional and is used for exactly two things:
From Google we store only an encrypted access token and the email address of the connected account. Data obtained from Google APIs is never sold, never shared with advertisers, never sent to AI providers, never used to train any model, and is not read by our staff except where you ask us for support, where it is necessary for security or to comply with the law, or in aggregated and anonymised form. It is not included in any transfer of our business assets without your consent. You can disconnect at any time in Settings → Integrations, or revoke access directly at myaccount.google.com/permissions — the stored token is destroyed either way.
Workbelt's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Our application servers and database are hosted in Canada, in electronic form on industry-standard infrastructure. Some of the service providers listed in §8 operate outside Canada, principally in the United States, so information necessary for those services — for example a phone number passed to a messaging provider, or the text of a message processed by an AI provider — is transferred to and processed in those countries, and may be subject to the laws there. We use providers that commit to appropriate safeguards for such transfers.
We protect the Service with access controls, encryption of credentials and integration tokens, two-factor authentication on accounts, and strict separation between workspaces so no business can reach another's data. We keep a log of sign-ins and of significant actions taken in your workspace.
No system is perfect, and we cannot guarantee absolute security. If personal information is exposed by a breach of the Service, we will notify affected users and the applicable regulators as required by law, and in any event without undue delay.
Apart from the service providers in §8, we disclose personal information only:
The Service is not intended for anyone under 18, and we do not market to children. If we learn that we hold information about a minor, we will delete it.
We may update this policy as the product and the law change. The updated version takes effect when posted here, and we will notify you by email or in the app of any material change. Continuing to use the Service after that means you accept the updated policy.
Questions, privacy requests and complaints go to our Privacy Officer at privacy@workbelt.co. We reply to policy questions within 7 days and to formal requests within 30 days.