Workbelt Automation Inc. · Last updated July 25, 2026
These Terms of Use are a legally binding contract between Workbelt Automation Inc. (“we” or “us”) and the people and companies (“Users” or “you”) who access our website at workbelt.co and the Workbelt application, together with all content, services and products available through them (the “Service”).
Please read them before using the Service. By accessing any part of the Service you agree to be bound by these terms and confirm you have understood them. If you do not agree, you may not use the Service. These terms should be read together with our Privacy Policy.
Workbelt is an AI-powered operations and customer engagement platform for small and medium home service businesses, including flooring and coatings, cleaning, plumbing, electrical, landscaping and HVAC. It tracks leads, quotes, jobs, crews, materials and payments, and can message your customers on the channels you connect.
You use Workbelt to run your own business. We do not perform the work, quote on your behalf, or become a party to your agreements with your customers. Workbelt is a tool, not professional advice — pricing, tax and legal decisions remain yours. The Service changes over time, and you are responsible for deciding that it fits your needs; we do not warrant that it does.
The data you upload or enter — customers, jobs, messages, pricing, documents and photos (“Content”) — belongs to you. We claim no ownership of it and we do not pre-screen it.
You grant us only the licence we need to run the Service for you: to host, store, back up, transmit, display and process your Content in order to provide the features you use, for as long as your account exists. We will not use your Content to promote our business, or publish it, without your separate written permission. This licence ends when the Content is deleted, subject to backups being overwritten in the ordinary course.
You are responsible for having the right to hold, process and message the customer information you enter, and for answering the privacy requests of the people it concerns. You can export or permanently delete your workspace data at any time from the app.
Do not use the Service to break the law, to send messages the recipient has not agreed to receive, to infringe anyone's rights or confidentiality, or to attack, probe or overload the Service. Messaging your customers remains subject to the rules of the channel you use — including WhatsApp, Meta, SMS and email anti-spam rules, and Canadian anti-spam legislation. Following them is your responsibility.
You may use the Service on behalf of others, provided you are authorised to do so and they accept these terms where applicable.
Workbelt can connect to services you already use — payment, messaging, email and calendar providers. Those services are operated by third parties under their own terms and pricing, and their fees, outages and policy decisions are outside our control. Connecting them is optional and you can disconnect at any time. Where a connection uses Google APIs, our use of the data received is described in our Privacy Policy.
Parts of the Service use AI to triage leads, draft replies and build draft quotes. AI output is a draft suggestion, may be wrong, and is yours to check. Quotes and customer replies are sent only after a person approves them, unless you explicitly switch on automatic replies — in which case you accept responsibility for what is sent. What is processed, and by whom, is set out in our Privacy Policy.
You agree to pay the fees applicable to your subscription and any other fees shown to you when you subscribe, together with applicable taxes. Recurring fees are charged to the card you authorise for your account; keeping that card valid is your responsibility, and we may suspend access if it fails when fees are due.
Payments are processed by Stripe, whose terms you should review at stripe.com/legal. Charges made by other connected providers — for example per-message fees — are billed by those providers, not by us. Our refund policy is posted on the Service.
You can stop using Workbelt and delete your account and its data at any time from Settings; that deletion is permanent. If any payment is outstanding at termination, you will receive one final invoice by email and will not be charged again once it is paid. We may suspend or end access if these terms are seriously or repeatedly broken, or where we must for legal or security reasons.
The Service is provided “as is” and “as available”, without warranty or condition of any kind, express, implied or statutory, including implied warranties of merchantability or fitness for a particular purpose. We do not warrant that your use will be uninterrupted, secure or error-free, and we may change or discontinue features.
To the extent the law allows, we will not be liable for any indirect, special, incidental, consequential or punitive damages, or for lost profits, lost revenue or lost data, however caused and whether or not we were advised of the possibility. Our total liability for all claims relating to the Service is limited to the amount you paid us in the twelve months before the claim arose. Nothing in these terms limits liability that cannot be limited by law, including under consumer protection legislation.
You agree to indemnify and hold harmless Workbelt Automation Inc., including our officers, directors, shareholders, employees and agents, from claims and expenses, including reasonable legal fees, that arise out of your use of the Service, including your breach of these terms or of any other policy posted on the Service.
You represent and warrant that:
These terms and any use of the Service are governed by the laws in force in the Province of British Columbia. Any dispute between you and us relating to the interpretation or implementation of these terms will be resolved by private, confidential and binding arbitration before a single arbitrator, appointed by agreement of the parties or, failing agreement, by a judge on the application of either party. The arbitration will be held in British Columbia unless the parties agree otherwise, will follow the procedure the parties agree or the arbitrator determines, and will proceed under the Arbitration Act, RSBC 1996, c 55. Subject to any right of appeal, the arbitrator's decision is final and binding, and judgment on the award may be entered in any court having jurisdiction.
You agree to resolve any dispute with us on an individual basis rather than as part of a class, and waive any right to commence or participate in a class action against Workbelt Automation Inc. or its affiliates arising from your use of the Service, opting out of any class proceeding where applicable. This waiver does not apply to claims under consumer protection legislation or wherever a class action waiver is unenforceable at law.
Questions about these terms: help@workbelt.co.
By continuing to use the Service you acknowledge that you have read, understood and agree to be bound by these Terms of Use and by every policy posted on the Service.